The Misconception of Unscheduled Patients and How They Generate Revenue
Your existing dental patients with pending treatment represent a significant and commonly overlooked revenue stream. While the focus is often on attracting new patients, it's equally important for practices and DSOs to retain current patients and ensure they're maximizing their treatment potential.
We dug into the reasons behind unscheduled appointments and wanted to share how implementing a dental membership plan can improve patient retention, boost loyalty, and ultimately drive substantial revenue growth.
Understanding the Reasons for Unscheduled Appointments
It is important to understand the reasoning behind your unscheduled appointments. While there are many factors, here are the most common among practices:
- Lack of patient engagement and loyalty to the practice
- Poor communication about treatment options and plans
- Patients' misunderstanding of their treatment options
- Inadequate follow-through or follow-up from the practice
Turn these reasons into revenue with a dental membership plan
Patient Engagement and Loyalty
Practices that provide a dental membership plan find that those patients are among the best, as they are loyal and engaged with your practice. Providing your uninsured patients with a coverage option gets them back through the door and coming back due to the treatment offered on their plan. Kleer and insured patients visit, accept treatment, and generate production at a rate 2-3X higher than uninsured patients.
Treatment Options
When you choose a Kleer powered dental membership plan, you customize your plan to suit your patient demographics and treatment needs. When the patient signs up for a membership plan, they are presented their treatment options and know what is included. Most practices also discount other treatments that may not be under their plan, but ultimately making it simple to know what treatment they are being provided.
Treatment Acceptance
Since plans are customized to the patient, they are more likely to accept the treatment that is presented to them. On average, Uninsured patients complete 2.2 procedures/year while your Kleer patients complete 5.4 procedures/yr.
Communication
With automated features through the Kleer platform, you are able to easily remind membership plan patients of their appointments, payments, etc. Streamlining the process so your staff doesn’t have to worry about your patients showing up.
It's time to unlock the full potential of existing patient relationships and pave the way for long-term success in dentistry.
Implement a Kleer powered dental membership plan today and turn your unscheduled patients into a revenue stream to grow your practice.
Related resources
Case Studies
How one practice automated their in-house plan, improved patient engagement, and cut time with Kleer and Membersy
Amy Shoumer’s team was looking for a way to streamline their in-house plan that was manual, difficult to manage, and truly a burden to the office staff. Their goal was to find a trusted membership plan partner to strengthen practice performance, and Kleer and Membersy is helping them get there.
09 Aug 2024
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Get started, today.
Our experts will show you how our advanced, cloud-based membership plan platform—coupled with resources, tools and support from the experts at Kleer, can bring your practice phenomenal results.
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more visits
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more treatment accepted
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more production
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more collections